Refund policy

Please take a moment to read and understand our No Returns or Refunds Policy prior to completing your purchase, as all transactions are final.

No Returns
All sales are final, and we do not accept returns on any items purchased through our website. Due to the sensitive and specialized nature of research peptides, we are unable to accept product returns or issue refunds once an order has been placed. This policy ensures product integrity, safety, and compliance with industry standards. We strongly recommend reviewing all product details, specifications, and quantities thoroughly before placing your order.

No Refunds
All purchases made through our website are final, and we do not offer refunds under any circumstances. Once your order is submitted and processed, it cannot be canceled or refunded. We are committed to helping our customers make informed purchasing decisions by providing thorough, transparent, and accurate information about each product, including concentration, purity, and intended use. If you have questions before placing an order, we encourage you to contact us for clarification.

Damaged or Defective Items
If you receive a product that is damaged or defective, please reach out to us at support@protopeptide.is within 7 days of receiving your order. We’ll work with you to resolve the issue, which may include a replacement or other appropriate solution, in line with our policies.

Questions?
If you have any questions or need further clarification about this policy, feel free to contact us at support@protopeptide.is

By completing a purchase on our site, you confirm that you have read, understood, and agreed to this No Returns or Refunds Policy.